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Technical Support

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How to Update the Firmware Version of Unex Products?

Unex devices support two main firmware upgrade methods: Remote Firmware Upgrade and Standard Firmware Upgrade. You may select the most suitable option depending on your requirements.
Remote Firmware Upgrade or Standard Firmware Upgrade.

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How to Check the Firmware Version of Unex Products?

You can use the V2Xcast Manager tool to check the firmware version of your Unex device. Please refer to the “Read Unex Device (server-side) Version” section under V2Xcast SDK in the Unex Software Development Guide (SDG).

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What Should I Do If I Have Not Received the Whitelist? How Can I Obtain and Import It?

Please refer to the “Upload Whitelist” section under V2Xcast SDK in the Unex Software Development Guide (SDG) for full details

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Are There Any Restrictions or Considerations Regarding Power Supply for Unex Products?
  • Please refer to the “Power Consumption” section in the Quick Start Guide of the purchased product. This section provides detailed information about the device’s power consumption range, which is typically between 2W and 4W.

The actual consumption may vary depending on the usage scenario. Therefore, it is recommended to adjust the power supply configuration according to your specific application.

How to Quickly Verify V2X Message Transmission?

To verify device operation, complete the following steps: Confirm Device Connection, Check Device Status, Compile and Run the V2X Example, Test and Verify.

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Have Unex Products Obtained Any Certifications or Participated in Interoperability Testing?

For detailed certification information, please consult the Product Development Department.

  • OA Certification: Please refer to the official Unex OA certificate. Additional details are available on the OA official website.
  • Interoperability Testing: Unex participated in DSRC testing in earlier years and has more recently joined TPF testing. European standard (EU) testing has not yet been conducted.

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Please provide detailed information below:

Device Information

Unex Model Name
V2X 0 MAC Address
SDK (driver) version

Issue Description

What happened?
When did it occur? How often?

Step 1 → Step 2 → …… → Issue occurs

Test Environment & Error Details

Vehicle state?
Test location?

Any error messages? (Include screenshots, error codes, logs)

Troubleshooting Attempted

Device restart?
Firmware update?
Other attempts?

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